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Shipping & Returns
Shipping Policy
At BENHORSCH82, we take pride in our ability to deliver high-quality products to our customers in a timely manner. We offer shipping services for all of our copper and non-ferrous metal sculptures and architectural custom designs. Our shipping methods are carefully chosen to ensure that your products arrive in perfect condition. Shipping costs may vary depending on the destination and the weight of the product. We guarantee that our packaging will protect your product from any damage during transit. If you have any questions or concerns about our shipping methods, please do not hesitate to contact us.
Return & Exchange Policy
We are committed to providing our customers with products of the highest quality. If you are not completely satisfied with your purchase, we are happy to offer returns and exchanges. All returns and exchanges must be made within 30 days of the purchase date. To be eligible for a return or exchange, the product must be in its original condition and packaging. To initiate a return or exchange, please contact us with your order number and the reason for the return or exchange. We will provide you with instructions on how to proceed. Please note that shipping costs associated with returns or exchanges are the responsibility of the customer.